No Worries, No Hassle
Just Honest Return and Refund
Some products may have different return windows, restocking fees, or non-returnable conditions. These will be clearly stated on each closed product page.
Return Guidelines
You may request a return within 14 days of receiving your order, unless otherwise noted on the product page.
Refund Rules
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be issued to your original payment method within 10 business days.
Items must be unused, in their original condition, and in original packaging.
To initiate a return, contact us at hello@rokmoh.com with your order number and reason for return.
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or there was an error on our part.
Non-Returnable Items: certain items may be marked as final sale or non-returnable on their product pages.